Services, sized to your business.
Start wherever your biggest problem is. The health check comes first, so we agree on what's worth doing before you spend anything more. No two businesses are the same, so every job is quoted separately.
Health check
From $125One hour minimum. The fee comes off any work booked within 30 days of the findings.
The first step of every engagement. We look at how your business is found online and how your systems fit together, then agree on what to fix first.
What we look at
- Your Google Business Profile, website and listings — complete, consistent and current?
- Reviews: how many, how recent, and whether they're answered.
- The tools you pay for, and where the same information is typed in twice.
- Security basics: passwords, two-factor sign-in and backups.
What you get
- A short, plain-English report with a prioritised list of fixes.
- A conversation about it, and a fixed quote for anything you'd like us to do.
Get found
Quoted after the health checkDigital presence consulting.
Make it easy for locals and visitors to find you, trust you and get in touch — on Google, on Maps and in AI answers.
Can include
- Google Business Profile set up or fixed, with a routine for reviews and posts.
- The same name, address and phone number everywhere you're listed.
- Email on your own domain, and security basics.
Your website
Review from $375The review fee comes off a rebuild booked within 30 days of the findings.
Build or rebuild from $3,750Website copy is quoted separately, or use your own.
Your website should help people find you, answer their questions and get in touch. If yours doesn't — or you don't have one — we'll fix that properly.
Website review
- Can customers, Google and AI answers find it?
- Does it answer the questions your customers actually ask?
- How fast and usable is it on a phone?
- Do visits turn into enquiries or bookings?
- Who owns it, and what does it cost you to run?
You get a clear recommendation: fix it, rebuild it, or leave it alone.
No website yet?
We'll build one properly: planned around your customers, fast on a phone, and yours to keep.
A build or rebuild includes
- Planning the pages around what your customers need to know.
- Design and build, linked to your Google profile.
- The basics that help search engines and AI answers understand your business.
- Launch, and showing you how to make your own updates.
Join up your systems
Quoted after the health checkOften it's a matter of switching on an integration your tools already offer.
Stop typing the same booking, sale or customer into three places. Your tools share the data, so it's entered once and correct everywhere.
Can include
- Connecting bookings, point-of-sale, accounting (such as Xero) and your mailing list.
- A simple map of how information moves through your business.
- One clear dashboard for the numbers you check most.
Take out the busywork
Quoted after the health checkRunning costs, such as AI usage and hosting, are shown separately.
Automation and AI for the repetitive admin that eats your week, explained simply. You approve anything that goes to customers.
Examples
- Enquiry assistant — sorts booking and availability questions and drafts the replies.
- Review responder — drafts replies to Google and TripAdvisor reviews for you to approve.
- Admin chaser — follows up unpaid invoices, missing paperwork and booking confirmations.
Running it
- We can host and watch over your assistant for a monthly fee, or set it up in your own accounts.
Ongoing care
Quoted after the health check
Keep everything current without thinking about it.
Can include
- Website and Google profile updates, posts and review replies.
- Small fixes and changes as your business changes.
- A regular check that your connections and assistants are still working.
Larger projects
By quote
Custom software and apps, data and reporting systems, and bigger automation work — for businesses here or further afield.
- Quoted from the work involved, after a discovery call.
- Busselton and Bunbury for projects of $5,000 or more.
Common questions
Why does every job start with a health check?
So we start from the same picture of how your business is found and how it runs. It stops you paying for things you don't need, and the fee comes off any follow-on work booked within 30 days of the findings.
Do I have to go through every step?
No. Most businesses need one or two. After the health check you choose what to do, and every job is quoted separately.
Can you build me a quick, cheap website?
That isn't what we do. A website is often the first thing a customer sees, so every site starts with understanding your business and your customers. Builds start from $3,750, and you own the result.
Do your prices include GST?
Blackwood Digital isn't registered for GST, so no GST is added.
Which areas do you cover?
Bridgetown, Greenbushes, Manjimup, Boyup Brook, Nannup, Balingup and Donnybrook. Busselton and Bunbury for projects of $5,000 or more.
Will AI send things to my customers without me knowing?
No. Anything an assistant drafts for customers waits for your approval unless you decide otherwise.
When will I hear back?
Steve works Tuesday to Thursday, 12 pm to 7 pm, and replies by the end of the next working day.